Wyboston Lakes Executive and Training Centres Assessed as "Green Healthcare Venue"

October 30th, 2015

Wyboston Lakes Executive and Training Centres are pleased to announce that they have recently become a “Green” Healthcare Venue, the only one in the Bedford area in the expanding Healthcare–Venues.com portfolio. This is following a rigorous assessment of their two standalone venues, facilities and services by the independent healthcare consultants Compliant Venues Ltd, confirming their suitability to host healthcare meetings and events.

The Healthcare Venues directory is a solution created and promoted by Compliant Venues Ltd and is a directory comprising of venues that have progressed through the audit, assessment and training solution they provide. The assessment solution has been developed to assist venues to understand and work more effectively with the healthcare sector, ensuring they can match the meetings and event compliance aims of transparency and appropriateness outlined by strict regulations across the sector.

Caroline Hill of Compliant Venues Ltd says “we are delighted that Wyboston Lakes Executive and Training Centres have joined our Healthcare Venues directory. We were extremely impressed by the quality and extent of facilities suitable for healthcare meetings and look forward to working with them moving forward.”

The assessment solution also includes key venue staff taking a compliance training programme teaching them about the Healthcare sector, industry regulators and the scope of regulatory codes as they relate to meetings and events. The course also provides tangible practical skills to integrate into everyday venue operations to enhance and support healthcare enquiries and meetings.

Having undertaken the training, Karen Evans, Commercial Director and Tony Knox, Business Development Manager are now considered Venue Healthcare Champions. Karen says,

“We are very proud to be joining a select number of venues in the Healthcare Venue directory and are now better positioned to demonstrate our knowledge and understanding of what is a challenging but important sector. This also underlines our ability to provide healthcare clients our excellent facilities in a controlled environment”.

Whilst Wyboston Lakes has been established for many years as the UK’s largest privately owned single site specialist conference and training venue, the quality of its facilities and overall services has been recently enhanced through a comprehensive £3.5 million investment programme.

Its two residential conference and training venues, the Wyboston Lakes Executive Centre and the Wyboston Lakes Training Centre, have received significant investment to enable the company to offer an exceptionally wide choice of dedicated facilities, services and delegate packages for conferences, meetings and training events. Becoming a Healthcare Venue underlines the commitment to continual improvement.

This investment and such initiatives as becoming a Healthcare Venue, are supported through strong team morale which has led to Wyboston Lakes achieving 35th position in this year’s The Sunday Times ‘Best Companies to work for’ List. This is the second year that Wyboston Lakes has ranked in the top 100, this year moving from 69th to 35th place.

Please see the full venue assessment on www.healthcare-venues.com/venues/4001

Gold for imago from Investors in People

imago has reached another milestone in its pursuit of achieving the highest standards of service. The conference arm of Loughborough University has been awarded the Investors in People Gold standard. imago is one of only a handful  of venues from the meetings industry to achieve the standard. 

Employing 180 people across the four venues, Investors in People is particularly important to imago, and it places a high value on providing its staff with excellent working conditions which it believes contributes to its success. 

Investors in People is the UK's leading accreditation for business improvement through people management, and provides a framework to help businesses get the best from their people. To achieve the standard, imago worked with an Investors in People specialist from emb-x; the organisation that delivers the Investors in People service for Central England.

Tatjana Walker, Front of House Manager at Burleigh Court, says: “The Investors in People framework has always been an essential external benchmark which exhibits imago’s commitment for growth, support and engagement of every member of our team. Over the years it has become quite clear that our people are our success. Their contributions and dedication has enabled imago to grow and go from strength to strength.

“It has been a team effort involving members from all areas of our business and a real journey which makes this Gold award all the more important. Through this accreditation we have improved our business processes, communication and most of all staff engagement in establishing and embedding best practices in everything we do. Our plan for the future will ensure that we further develop our strategies and plans in order to continually review, evaluate and improve performance. The core Investors in People principles – Plan, Do, Review - will push us to a whole new level within the market place.” 

Emma Boynton, Head of Sales and Marketing at imago, says: “imago values its staff and is committed to the continual improvement of our employees. Excellent customer service is central to everything we do, and our success depends on staff consistently providing the best level of care. By investing in our staff and working to the Investors in People framework we can help our staff grow and achieve their full potential. Attaining the Gold standard is recognition of the systems we have in place and demonstrates our ability to deliver excellence to customers.”

imago unifies Loughborough University’s conference and events venues under one brand offering high quality meeting spaces, venues and accommodation along with excellent sport and leisure facilities. It’s portfolio of venues includes Burleigh Court, Holywell Park, Loughborough University’s conference and events facilities and The Link Hotel.