CCE venues adapt, innovate and invest to meet changing demands of the market in 2015

Conference Centres of Excellence, the marketing consortium representing dedicated conference, meeting and events venues nationwide, looks at the future trends for 2015 with reports from individual member venues:

Amanda Stacey, Marketing Manager of Conference Centres of Excellence

“2014 started with predictions for growth and a strong market, and in the majority of cases this certainly held true. As we now see occupancy levels steadying at a high level, particularly during peak times, we are finding rates held firm or on the increase, and our venues are able to consistently deliver the high level of facilities and service expected by clients at these levels. We anticipate another growth year in 2015, as our venues continue to adapt, innovate and invest in order to deliver excellence to all sectors.”

Alistair Stewart, MD of etc. venues

“2014 proved to a be a tumultuous year for the major residential conference centre groups as the banks faced up to the reality of their losses and sold out to American investors who now control much of the provincial mid market .  Strategies will unfold in 2015 and it’s a fair bet we will start to see a disposal programme of smaller venues that cannot adapt to changing markets. All of this could be good news for the privately or institutionally owned venues who can innovate the delegate experience, be best in class and recognise that a new generation of delegates is coming through with very different needs to the generation for whom most of the venues were built for.   As the desperation discounters of the big groups are given their marching orders by their new American owners, 24hr and Day delegate rates will continue to recover bolstered by rising demand from an improving economy with the London effect progressively spreading to the Regions.”  

Tracey Bell, Marketing Manager of Warwick Conferences

“We’re certainly feeling more confident about what 2015 has in store compared to this time last year, thanks to the welcome upswing in the economy driving more business across the board. With demand starting to increase and 2015 set to hopefully continue the trend, venues can afford to be a little bolder in their business decisions.  Understandably, when budgets are squeezed, external meetings are the first to be squashed – and venues have sometimes accepted business that may not be the perfect fit for their particular operation. However, with things picking up, venues can now exert the confidence to make more of the opportunities that are right for their venue, realign their USPs with their target market, and utilise their space in the most relevant ways for their business. During the economic downturn, venues were forced to adapt and relax their approach. 2015 will be another defining year, but hopefully this time centred on how we react and change to the positive upturn in business, encouraging venues to provide the best service they can for the opportunities most suited to their facilities.”

Carol Shearman, Henley Conferences

“2014 has been stronger than expected and we have had an extremely successful year. 2015 is looking positive too with many regulars booking in their series of dates for the year, giving a sound base to business. Ad hoc enquiries are still working to a later lead in but calls to prospects are proving to be much more positive and upbeat than in the past. So we are looking forward optimistically for another strong year.” 

Sarah Glossop, Head of Sales & Marketing, Kents Hill Park

“2014 has been a very exciting year for Kents Hill Park. The market place is definitely more confident, occupancy is up and we have won several new training contracts. The site is busy there is definitely a buzz in the air. 2015 will see the continuation of our refurbishment programme, giving us a contemporary and fresh bedroom product to take to market and refreshed public areas.  This will put us in a great position to deliver a better service to our existing loyal customers and win new contracts. We believe that midweek availability is going to remain tight, with very high demand in peak periods.  Event organisers are going to have to plan further ahead to secure the dates they want, so lead times will lengthen. The lack of availability will start driving rates up, with venues having to yield carefully to meet financial targets. We firmly believe that 2015 is going to be another successful and exciting year and we are looking forward to standing out from the crowd with our CCE quality stamp of approval.”

Mark Jones, Managing Director at Wyboston Lakes

“Wyboston Lakes has seen business revenue soar by 17% in the first half of 2014, as the impact of a £5 million investment in extended facilities and new business directions begin to have its full impact.  Overall, revenue for the venues side of the business in the first 6 months of the year has risen from £5.32 million in 2013 to £6.23 million in 2014. The enhanced facilities and services have attracted several significant new clients and underpinned a 70% customer retention rate.  The number of business events held on the Wyboston Lakes site rose by more than 40% in 2013, and has continued to increase. We believe we will see more product differentiation within the dedicated venues sector, leading the way with technology, inclusive pricing and leisure additions. We enter 2015 with confidence that our business model is robust and will stand us in good stead for the challenges that lay ahead.”

Jilly Jones, Farncombe Conference Centre Sales Manager

“Large-scale bookings have been the success story for Farncombe in 2014. We are seeing bigger budgets and more staged ‘events’. During the lean years, many companies concentrated on small meetings and essential training. The trend towards bigger, bolder events tells us that business is growing in confidence, and there’s a huge opportunity for the meetings industry here. Meeting space is changing and traditional meeting rooms are being replaced by the great outdoors, or intimate nooks for smaller gatherings.  Clients often have better equipped meeting rooms than the venues they book, so they come to us for something completely different.  We give them head space for thinking, imagining, teambuilding, planning and getting inspired. With 400-acres of private countryside at Farncombe, we’ll be investing in our outdoor meeting options: braziers and bean bags and portable equipment.  Our customers tell us they want to be impressed and we are here to add the wow factor.  Looking forward to 2015, we have confidence in economy growth and expect to see more training programmes as organisations invest in their people.  At the same time, venues are back in the driving seat and we will be standing firm on rates!”

EEF Venues, David Vaughton (Director of Venues)

“2014 has been an exceptional year for EEF Venues, with 13% year-on-year revenue growth across all of our three AIM gold accredited venues.  One of the highlights of the year was our Number 1 group ranking in the BDRC customer satisfaction benchmarking scheme, which we view as a reflection of our passionate teams whose commitment to excellence continues to reap benefits for the Group. Another highlight of 2014 was Woodland Grange being named Business of the Year in the Pride of Warwick Awards. We continue to invest in product to maintain a competitive edge and offer added value to clients, such as the recent kitchen refurbishments at both Engineers’ House and Broadway House and new gymnasium equipment and lounges refurbishment at Woodland Grange. For 2015, we predict a 5% year-on-year growth after the accelerated growth witnessed in 2014. Our current order book stands 8% ahead of the corresponding point last year, which is a very encouraging sign. There is no doubt that continued economic recovery is maintaining services sector growth, albeit less accelerated.  Increased demand for training as talent development becomes necessary because of the more buoyant employment market, will also have a positive impact on bookings, as will an increase in visitors from ‘across the pond.” 

Stewart Elsmore, Director of Cranfield Management Development Centre

“2014 has been a positive year for Cranfield Management Development Centre, one of the many highlights being the opportunity to welcome you all to join us at the annual Chefs’ Challenge Competition Awards Dinner in October.

The New Year delivers the launch of a strategic Sales and Marketing plan bringing together the four venues we manage across Cranfield University under one new brand, Venue Cranfield.  This focused brand identity now provides our clients with one cohesive solution whilst, as always, encouraging feedback and constantly seeking ways in which to continually improve. Investment in our people was also rewarded in 2014 with all our teams having now achieved the Investors in People accreditation, an accolade that the CMDC team have held for eight years.

As in previous years 2015 will see a continuing programme of investment for our customers in all areas of the business, our people, our property and our services. We are encouraged by a more buoyant economic climate and are very excited to see what new opportunities this year will offer.”

The Møller Centre, Stuart Websdale (General Manager)

Highlights of 2014 include embarking on a major building expansion project to meet the increasing demand for innovative meeting rooms, quality bedrooms and flexible catering areas to satisfy our venue and executive education markets. Despite the presence of contractors – and the noise, traffic and dust they create - our BDRC Net Promoter AND Overall Performance Index feedback scores have increased and we remain firmly entrenched in the top tier. Our business has been built on the foundation of delivering constant care to clients and we continue to develop meaningful relationships with our existing clients who account for 80% of our business, whilst nurturing our new contacts in growth sectors. Considerable research has also been conducted into client requirements and subsequently we will launch a revised all-inclusive delegate package in 2015.  The improvements include a number of innovative features, notably in the areas of technology and enhanced client services.  Listening to our clients has helped us to identify where we are able to add additional value through embedding our event management expertise and executive education experience into the entire customer journey.  An increase in the use of social media and technology will complement the improvements further.

Emma Rathbone, Conference Sales & Marketing Executive, Leicester Conferences

“Leicester Conferences are starting to see an increase in their conversion rate and retention of business which we feel is a direct result of building strong and important relationships with our customers.  Staff conferences will take place throughout January 2015 to encourage all members of staff to think about who their customers are, the relationships they have and their responsibility to create a WOW service, going beyond the core of the role and the extra mile for customers.”

Claire Pearce, General Manager of Moor Hall Conference Centre

“The last 12 months have seen Moor Hall go from strength to strength. 2014 saw the completion of the £500k eighty bedroom refurbishment, which further enhanced Moor Hall’s position in the market. The year was capped off with the announcement that Moor Hall would join the Elite of CCE, which further showed the quality of the team and high standards practised on site. Moor Hall continues to strive to provide excellence through their plethora of services which includes accommodation, food and first-rate customer service. This is reflected in high levels of both repeat business and business referrals which is a testament to all involved. The next 12 months promise to be the most exciting to date with continued increases in business year on year whilst including introducing new sectors to Moor Hall. This will be combined with further improvements on site including top of the range AV equipment and enhanced offerings for delegates during their stay and a fresh new look for their main restaurant.”

Emma Boynton, Head of Sales & Marketing, imago

“The last 12 months have been hugely successful at imago. Our portfolio of venues has continued to experience strong growth which can be attributed to our commitment to excellent customer service. This in itself has been recognised through the achievement of AIM Gold, Investors in People Gold, BDRC Continental VenueVerdict Gold, Green Tourism Business Scheme Gold and winning Large Hotel of the Year category at the VisitEngland Awards for Excellence. Our portfolio of venues has a clear corporate focus so we’re looking to build the relationships we have with agencies and bring in more business through this channel. To help us achieve this we’ve strengthened our business development team, with a number of key appointments, to push imago forward in this market and secure further large scale conferences and residential courses. We’re also looking to grow our association and not for profit offering, taking advantage of our academic links with Loughborough University. The industry is changing and we’re doing all we can to make sure we move forward and deliver on our customer needs.”

Details of all member venues can be found at www.cceonline.co.uk

Eynsham Hall announces extensive venue refurbishment for 2015

2014 has been an incredible year for Eynsham Hall – made particularly special by its people and those who visit us for conferences, events, weddings and leisure breaks.

This year saw the start of extensive refurbishment work with 24 bedrooms being refurbished, plus work in the main hall undertaken.

This marks the start of plans to complete bedroom refurbishment work in 2015 as well as the launch of a brand new conference centre with state of the art facilities, as well as a new brasserie with a focus on locally sourced produce.

We expect to extensively increase our conferencing business over the coming three years – with our location in the Cotswolds in easy reach of London and main transport links, the facilities we will add will allow us to cater for more bespoke requirements in addition to the small and large groups we currently host for training, events and team building.

This work will culminate in a relaunch in June 2015 and a series of events for the media to explore and see first hand the new offering at Eynsham Hall.

The design led work features great attention to detail, reflecting the history and background of Eynsham Hall.  In 1904 the original house was demolished and totally rebuilt with larger rooms, designed for entertaining.

The fine oak panelling, stone fireplaces and strapwork floors bring the grand allure to life.  Mixed with contemporary talking points, the history and modern day personality mix together to make Eynsham Hall a very special place.

For more information call us on 0845 230 1414 or email info@cceonline.co.uk

Major industry awards for EEF Venues

EEF Venues has been named ‘No 1 Small Group’ and ‘Best Value for Money Group’ in the VenueVerdict Awards 2013 – the only industry awards programme to be based entirely on the voice of the customer. 

Venues and groups are benchmarked on a number of measures, and the groups recording the highest headline scores for the year are independently recognised as providing the best customer experience for meetings and events. 

This year's results are based on 22,000 individual responses from event planners across a pool of over 360 participating venues.

David Vaughton, director of venues for EEF Venues, said: "We couldn’t ask for a better start to 2014. To be recognised in this way is a fantastic endorsement of our teams who consistently exceed customers’ expectations across our three dedicated venues – Broadway House in Westminster, Engineers’ House in Bristol and Woodland Grange in Warwickshire.” 

James Bland, client services director, BDRC, said: "Over the seven years that we have been running this programme, we have seen a consistent increase in quality standards from the many participating venues.  Their participation in independent external accreditation is evidently repaid by closer customer relationships resulting from the better service they are able to provide. The awards are split into three groups; recognising the different operational challenges that face groups of different sizes.” 

EEF Venue’s three venues have also scooped gold standard accreditation in The VenueVerdict Accreditation Programme, a comprehensive measure of service standards – again based entirely on the voice of the customer. 

Administered by BDRC Continental, an independent third party market research agency, and judged by real customers over a 12 month period, the VenueVerdict Accreditation programme is completely unbiased and so a true reflection of customer satisfaction levels. 

David Vaughton said: "Repeat bookings account for 70 per cent of business across our three venues so keeping our customers happy and satisfied is everything as it has a direct impact on our performance as a group. Retention and loyalty drive this business so it is truly humbling that our efforts have been acknowledged in this way.”

For more information call us on 0845 230 1414 or email info@cceonline.co.uk

Industry Insight: Conference Centres of Excellence venues report strong customer confidence heading into 2014

Anthony Lishman, Executive Director of Conference Centres of Excellence

It’s fair to say there is a great deal more optimism than a year ago, and from a Conference Centres of Excellence perspective, enquiries are on the increase. We are investing in additional resource to meet this new demand, and also growing our collection of specialist venues across the UK to meet customer requirements in terms of venue size and location. We are strengthening our membership at every level, through sophisticated marketing activity, building up an increasingly loyal following who have come to expect great service and excellent facilities as standard, with dedicated event packages and no nasty hidden extras. We look forward to embracing excellence throughout 2014.

Eynsham Hall, Shaun Bowles (General Manager)

“We are focused on a continuous program of improvement for the property - we've undertaken extensive refurbishments to our main function rooms, catering for the wedding market, as well making over many of the bedrooms in the main hall.  Work will continue into 2014 and beyond and we are dedicated to our goal of being the hotel of choice for the corporate and leisure market in Oxfordshire and the Cotswolds.  So far there has been a £200k investment.”

College Court, Steve Crawford, (Centre Director)

“Following the investment of £17million I believe College Court is entering the market place at a good time as there are positive signs of confidence coming back into the sector. While we have all experienced the “rate war” and understandably the customer will continue to look for great value for money it has been my experience that the greatest benefit for a successful long term relationship between customer and venue is Trust, Flexibility, and Investment in both venue and the team.  Today’s customer take as a given that the facilities, food and service will be first class. I believe we are increasingly in the business of putting a smile on people’s faces and this is often achieved by the attention to detail and small personal touches that will make us stand out in an increasingly competitive arena. After only 3 months of trading and excellent customer feedback College Court enters 2014 with great optimism.”

CEME Conference Centre, Eamonn Cole (Director)

“It’s been a very successful year for CEME Conference Centre.  We have exceeded budget and grown the business by 34% this year.  We’ve also increased the Conference Centre occupancy by 40% and the forecast for next year is that we will continue to grow our business by about 23% for 2014!

Our achievements include not only membership of CCE but CEME Conference Centre was also awarded the prestigious ‘Accredited in Meetings’ AIM Gold standard by the Meetings Industry Association.”

Farncombe Confererence Centre, Kathryn Clarke (Business Development Manager)

“There have been major changes at Farncombe Conference Centre in the past 12 months, including a new name and brand, CEO and Commercial Director. The creation of a dedicated Sales & Events team, working across all our businesses for corporate and leisure bookings, is a cultural change that helps us to maximise sales.  

We are making huge investments in 2014. We are spending £2.2m in a stunning exclusive-use venue for meetings and events at Foxhill Manor, our Grade-II listed manor house.  We are also refurbishing the Coach House, to give us three ultra-modern, high-spec meeting spaces.

All bedrooms will get an upgrade: new beds, coffee machines, bathrobes and slippers.  And we are creating four new bedrooms for trainers.  

We predict that there will be more unique/bespoke events in the New Year, with clients demanding funky and unusual spaces to hold them.  We are ready to take them on!”

Wellcome Trust Conference Centre, Linda Prior (Sales and Marketing Manager)

“2013 has been an incredible year! Everyone, both staff and visitors cannot help but be blown away by the changes that are sweeping across the Welcome Trust Conference Centre. June saw the completion of our Restaurant extension, increasing the capacity to 300. November then witnessed the completion of 64 new bedrooms. Designed to an incredibly high standard, the Mulberry Court now takes our room total to 134. Then finally, in the past couple of months we have received planning permission to build a luxurious space that will cater for a wide range of audiences. This project, known as the Kitchen Garden Enclosure, is reminiscent of the famous glass ceiling in the British Museum and will include a new exhibition centre, modern meeting rooms and a bar. Ground breaking for this major project will begin in January 2014 and is due to be completed by December 2014. Aside of the investment and despite numerous build projects, the Conference Centre has also witnessed its highest sales in November since 2010. We are all incredibly excited about the future, 2014 may have some restrictions, but we are already taking those important 2015 bookings!”

Wyboston Lakes, Mark Jones (Managing Director) 

“2013 has re-enforced our strategy of widening the choice and service we offer to our clients and their delegates.  Following a site-wide £4 million investment, we now include the level of ITC and AV that is found in the smartest and most efficient of offices. Total connectivity – whether using a tablet, iPhone, laptop, BlackBerry or downloading entertainment after an event - make Wyboston Lakes the natural choice for a booker that wants dedicated and efficient support!   But it hasn’t only been about investment in facilities: we’re forging ahead in yet another new direction having launched our own range of high level learning and development solutions through our Wyboston lakes Academy. We have created the very best, non-academic learning and training environment to take us into 2014. Dedicated venues can move at the pace of and in anticipation of their clients’ needs. This ‘fleetness of foot’ combined with a dedicated and long-serving, professional team will always give us the edge. The challenge is to get our total package of benefits understood by bookers!” 

EEF Venues, David Vaughton (Director of Venues)

“2013 has been another good year for EEF Venues. We have seen positive year-on-year revenue growth right across our three venues and greater penetration of buyer markets through effective marketing strategies. Major milestones include gaining AIM Gold status across the group and being ranked top group in the BDRC Net Promoter Scheme - a great credit to our passionate, stable and high performing staff. A £1.5 million capital investment in refurbishment and technology was another major highlight of 2013 and a reflection of our commitment to clients. Regarding 2014, we predict a good year ahead as our 2014 order book is already 11% above this time last year, showing increased corporate confidence.”

Warwick Conferences, Rachel Bartlett (Head of Sales and Marketing)

“Commissioning our independent ‘Value of Satisfaction’ research was a particular highlight of 2013. Exploring attitudes to customer service on an industry-wide national scale, the finished report provides us with a solid, objective tool which we can use to help our clients get the most out of our events. 

 One of the leading conclusions brought to light by the research was that—above all else—people deliver satisfaction. Despite the ongoing trend for driving prices down, the lure of the low-cost still can’t compete with quality interaction when on-site at an event. 

 In 2014, we therefore believe there will be a growing need to keep close to our customers and to invest in our staff. Venues must work hard to nurture the customer/supplier relationship, and to remember and respect the unrivalled value of customer service. “

The Møller Centre, Stuart Websdale (General Manager)

 Following another very successful year in 2013, The Møller Centre anticipates even further growth in 2014. Our long term strategy to remain a venue committed to exceptional quality and purity, exclusively servicing the conference, training and executive education market, continues to deliver. Significant capital investment in the form of additional bedrooms, catering areas, meeting and training facilities over the coming year, is further evidence of both the demand for our services and our confidence in the market continuing to improve. 

If you do need a little 'Help' before Christmas with last minute bookings for venues and events, it's not too late!

The Conference Centres of Excellence sales team can find you the best venue for your event requirements, saving you time and money...  and we can make sure your event is a spectacular festive success.

Our venues provide the optimum solution for conferences, training and meetings, offering completely focused support and a distraction-free environment for productive events. 

With a choice of 32 venues providing over 3,000 bedrooms, more than 500 meeting rooms and 10 tiered lecture theatres, we are confident we can provide the right environment for your event success, even at short notice.

Call us today... 0845 230 1414 or email info@cceonline.co.uk

We offer a free venue-finding service and will provide a bespoke package within just 2-4 hours, leaving you free to concentrate on your Christmas shopping! 

 

Corporate Training - Get the base right and see it pan out perfectly...

It should be easy to make a pizza. After all, the dough is just a handful of simple ingredients - flour, water, yeast – and then there is just the oven time.  If you apply the standard approach, you’ll probably achieve a base that’s OK... But nothing better.

Pizza bases vary enormously, in texture, presentation, taste and quality. The pizza is now effectively a world commodity, but the range, variety and quality is breathtaking – from breathtakingly delicious to gasp-inducingly bland. This spectrum of quality is a major concern to those who guard the origins of the iconic food and genuinely care for its heritage, the Neapolitans:  so much so that in 1984 they formed the Associazione Verace Pizza Napoletana -  the True Neapolitan Pizza Association – to protect and preserve the taste and texture of the authentic pizza. The AVPN lists all those standard ingredients: but the secrets of perfection are in the preparation techniques and the baking. 

What has the humble pizza to do with organising training events? 

Well, similar attitudes exist. Those that commission training events believe that Standardisation and Commoditisation are good things. After all, you know what you’re going to get and what price you are going to pay, you can budget better and model your costs more effectively so that you know what profit or R.o.I you are going to make. The approach also represents the easy option and usually the most straightforward. In other words, you get by with something that’s OK.  

But more often than not, as with the pizza, the standard approach usually means blandness – uninspiring events that may achieve the turnover but fail to excite the customer, or in our terms, the delegate. Because the approach excludes the key techniques that make for truly effective events - creativity, inspiration, innovation, anticipation, exceptional support and service. I’d argue that ignoring any or all of these factors actually threatens what you’re really trying to achieve:  inspired, motivated and well trained people.

More than ever, corporate training has to be optimised if it is to reinforce an organisation’s competitive advantage. But why go to great lengths selecting the right courses for your people to attend, the best trainer possible to deliver and inspire them, then care so little for the environment in which it is delivered? It puts the whole end product at risk. As with the pizza, it’s the base that counts most of all, and the best base for your event is an environment in which your people won’t be distracted by poor or unwilling service, facilities that don’t meet the needs of the trainers, extraneous noise or lack of responsiveness from those who staff the venue. 

In a Conference Centre of Excellence, the base combines the best ingredients and advanced techniques - conditions that not only optimise the education process, but also give you those vital by-products of getting people together: effective and spontaneous networking and the ready sharing of best practice. We believe that those results, together with service that is intuitively supportive and rates that are truly all-inclusive, give the organiser real value for money. 

  

To get all your ingredients right for a successful training event, call us on 0845 230 1414 or visit our website - or next time, ask your agent to book a Conference Centre of Excellence, for the very best results.  

Major award for Bristol Venue

Engineers’ House in Clifton Downs, Bristol has won the BDRC VenueVerdict Award for Excellence at the Conference Centres of Excellence Awards 2013, held on 18th July.

Conference Centres of Excellence  is the UK's only marketing consortium to represent specialist, quality conference and training centres in the UK.

Martyn Bowen, venue manager at Engineers’ House, said: “This award is the best endorsement we could ask for because it is based on customer service performance. To have won this independently judged category is a real vote of confidence in our quality standards and in our commitment to customer excellence.”      

Engineers’ House is part of EEF Venues, a group of three quality meetings venues. The elegant 19th century building is set in picturesque grounds overlooking the Clifton Downs and Avon Gorge. It has nine distinctive meeting rooms, quality on-site catering and capacity for up to 170 delegates per day. 78% of business at Engineer’s House is repeat business.

David Vaughton, director of venues for EEF Venues said: "Conference Centres of Excellence is a quality-driven organisation, promoting best practice throughout the sector and allowing members to market themselves on a shared ethos of high quality standards.  For EEF Venues to be positioned so strongly within their portfolio of venues is a wonderful achievement.
"This award for Engineers’ House is a real reflection of the levels of customer service and impeccable standards achieved by Martyn and his team.” 

Royal invite for Møller Centre Executive Education team

As part of the celebrations for 2012 Queen’s Award winners, Gillian Secrett (CEO, The Møller Centre) and Mark Carberry (Global Programme Director, Møller Centre Executive Education) attended a reception at Buckingham Palace on Tuesday.

They both had the opportunity to talk with members of the Royal family including Her Majesty the Queen, HRH The Duke of Edinburgh, HRH The Earl of Wessex and network with other Queen’s award winners as well as Business Secretary Vince Cable.

The Møller Centre, based at Churchill College, University of Cambridge was awarded the Queen’s Award for Enterprise: International Trade for outstanding achievement over the last three years delivering Executive Education.  The Centre offers world class facilities and educational programmes delivered to a wide range of clients in the corporate, public and professional service sectors under the Royal Charter of Churchill College.  Today, over 40% of clients are from overseas markets, with earnings from Executive Education increasing by 90% last year.

The quality and proven success of the programmes, combine academic and practitioner-based learning for international business leaders particularly in the corporate, banking and healthcare sectors.

Gillian Secrett, CEO of The Møller Centre commented: “We were delighted and honored to be present at the reception and to have the opportunity to talk with members of the Royal family who were very encouraging of the impact of our work in the international arena”.

The  Møller Centre

The award-winning Møller Centre is situated in 42 acres of parkland. Within walking distance of Cambridge city centre, the stunning architecture, flooded with natural light, provides an inspiring, productive, learning/working environment. All meeting rooms are air-conditioned and equipped with state of the art AV equipment, supported by on-site technicians. Outstanding service is a customer promise and superb cuisine meets cultural or dietary needs. Free WiFi access throughout.

For more information please contact pr@cceonline.co.uk or call us on 0845 230 1416.