News from Cotswold Conference Centre, Midlands - Conference Centres of Excellence

Keystone Training take pride in providing the right learning environment to enable business people and organisations to grow and develop. The business was started by Angela Loggie 6 years ago and has grown steadily to become a market leader in providing innovative leadership and development programmes for many blue chip companies.

So far in 2010, Keystone Training have brought 3 different clients to Cotswold Conference Centre on the Farncombe Estate.

We interviewed Senior Training Consultant, Richard Sivers, to explore his passion for the North Cotswold Estate just outside Broadway, Worcestershire.

“There is a lot of ground work and preparation to do with our bespoke programmes, so moving venue is not something we take lightly nor want to do regularly. Following a web search in mid-2009 I was looking initially for 5 things.
We needed a central location. I knew I didn’t want a hotel environment with a spa and other hotel-like distractions. A dedicated business learning environment was important with plenty of space, the setting had to be right too. CCC came to my attention on the search engines and looked good, actually very good - so I made contact. Right from the first moment I was particularly impressed with the professionalism of Rachael Buttery. Nothing was too much trouble. The pictures are good but when you get there you can’t help but stop and admire the view – it is a stunning location.”

Richard continued…, “The 6th thing I hadn’t put on my list (but I guess everyone expects) is ‘customer service’. I don’t know how they do it but CCC actually deliver exceptional customer service – consistently. The people are wonderful and nothing is too much trouble. The place is quite unique. When I ask for something, it happens! Everyone you come into contact with – from Reception to Housekeeping – they are all keen to help make the events as successful as possible. Delegates have all loved the venue, particularly the food! More importantly, we are able to deliver successful development programmes, and long may this partnership continue. ”



Cotswold Conference Centre, Midlands - Conference Centres of Excellence