All three IET Venues across UK achieve Gold AIM Higher status
London, 23 March 2011: IET Venues, the premier family of venues across the UK, today announces that all three of its venues in the UK have achieved Gold AIM Higher Accreditation from the Meetings Industry Association (MIA), with IET Glasgow: Teacher Building becoming the first venue in Scotland to achieve the accolade.
With value for money and diversity of services now increasingly important in the events industry, IET Venues has continued to adapt to customer needs to provide the best and most bespoke service possible. The MIA has recognised this by awarding the IET with a string of Gold awards. IET Birmingham: Austin Court has become the first venue in Birmingham to receive a Gold award from the MIA and IET London: Savoy Place has also achieved the Gold standard.
Jane Longhurst, Chief Executive, Meetings Industry Association comments, “Achievement of three Gold awards is almost beyond excellence, it’s a huge piece of work to achieve one, so to gain three for such diverse venues is amazing. The achievement clearly demonstrates the fabulous service and facilities that organisers can expect to get from any one of these superb venues.”
The MIA Gold Standard AIM Higher Award sends a positive signal to potential clients that superior service levels have been achieved as the Gold standard requires venues to meet or exceed 50 criteria. These criteria focus on business and service planning, commitment to resources and efficiency, researching and monitoring customer needs, creating and maintaining the customer environment, and booking, pricing and payment information and procedures.
“Achieving Gold AIM Higher accreditation from the MIA is an in-depth and rigorous process and we are delighted that all three of the IET Venues have achieved this standard,” says Lucy Wright, Sales and Development Manager, IET London: Savoy Place. “The accreditation will serve as a great proof point to all prospective clients about the high level of tailored service that our venues can provide.”
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