The Manor House Conference Centre, Godalming, has won two prestigious awards in the very first week of 2013.
The first is a VisitEngland Silver Award, which followed from the property’s first star rating assessment, at which it achieved a four star rating. The Silver Award is an additional award, given in recognition of exceptional quality within a property’s star rating or for outperforming a star rating.
Under the rating scheme, the Manor House had to be assessed by an independent inspector, who stayed incognito overnight. This enabled the inspector to rate his stay against rigorous criteria, set nationally. These included not only the Manor House's physical aspects, but also levels of service, hospitality and comfort. The better these are, generally, the higher the star rating.
In the same week, The Manor House also received a VenueVerdict Gold Standard Accreditation from BDRC Continental, who collect feedback to measure how likely the Manor House’s meetings customers are to recommend it. Of the nearly 400 hotels and venues nationally who took part in the scheme in 2012, only 26 got the net promoter score of +70 or more necessary to win the Gold Standard Accreditation. The Manor House is the only venue to win in the Surrey area.
“We're delighted to win the Visit England Silver Award and VenueVerdict Gold Standard Accreditation and get a 4 star rating all in one week – it’s a great start to 2013!” says Centre Manager Howard Canning, “for customers, the 4 star rating is a real indication of quality and hospitality, whilst the Gold Standard Accreditation is an indication that many others are happy to recommend the Manor House’s meetings facilities and services.”
An atmospheric venue, professional staff and excellent facilities combine at The Manor House to create a unique business environment.
Eleven meeting rooms range from the small and intimate to airy and spacious, each with its own character and fully equipped. The tranquil setting offers fabulous views across the surrounding countryside yet The Manor House is very accessible, just 12 miles from M25 (junc 10, A3), 45 minutes from London Waterloo by train and under an hour from Heathrow and Gatwick.
For more information please contact info@cceonline.co.uk or call us on 0845 230 1414.
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