Burleigh Court, imago’s four star conference centre and hotel at Loughborough University, has taken home not one but four awards at the Meetings & Incentive Travel (M&IT) Awards 2013. Judged on customer feedback and votes, the venue received Gold in the ‘Best Conference and Banqueting Staff’ category which supports its on-going objective of having the most customer service focused team in the business.
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| Mhairi Newman, Head Receptionist |
Following recognition of its outstanding staff, Burleigh Court also went on to claim Silver in the ‘Best Training Centre’ and ‘Best Academic Venue’ categories in addition to winning a Bronze title for ‘Access Excellence’.
This is the fourth year running that Loughborough-based imago has taken home a host of trophies at the M&IT Awards and follows a momentous year which saw Burleigh Court celebrate its 21st anniversary and welcome Team GB as part of the official preparation camp for London 2012.
Kay England, chief executive of imago, said: “We’re extremely proud of the entire Burleigh Court team and this award is testament to the fantastic job they do on a daily basis, from assisting every overnight guest to supporting each delegate who visits us for an event, meeting or conference. Recognition of our dedicated staff proves that we are providing the right level of service to our customers; something that continues to be valuable in a difficult economic climate.
“The M&IT Awards are particularly important to us as they are voted for by customers, so we’re sincerely thankful for all their support in helping us achieve these fantastic accolades.”
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