Conference Centres of Excellence member venues have once again achieved a significant number of BDRC Continental’s VenueVerdict Gold Standard Accreditation at the end of Q3 2014, based on a customer’s ‘likelihood to recommend’ using feedback across a number of key areas.
Conference Centres of Excellence is delighted that a number of member venues consistently achieve the top level Gold Standard Accreditation, demonstrating the high standards required by the membership group to provide excellence in service and facilities for all customers.
Just under 22,500 individual pieces of feedback were collated to determine the VenueVerdict results, providing a completely independent assessment of experience. In choosing a venue where customer feedback and in particular the ‘likelihood to recommend’ has been measured in this way, customers can rest assured that they are in safe hands.
Five Conference Centres of Excellence member venues have achieved the BDRC Continental VenueVerdict Gold Standard Accreditation following ongoing assessment of customer feedback during the year from September 2013 to October 2014.
The Conference Centre of Excellence gold accredited venues are:
• Farncombe Conference Centre, Cotswolds
• Woodland Grange, Warwickshire
• The Møller Centre, Cambridge
• The Beardmore Hotel and Conference Centre, Glasgow
• Imago – Holywell Park, Loughborough
• Farncombe Conference Centre, Cotswolds
• Woodland Grange, Warwickshire
• The Møller Centre, Cambridge
• The Beardmore Hotel and Conference Centre, Glasgow
• Imago – Holywell Park, Loughborough
Amanda Stacey, Marketing Manager of Conference Centres of Excellence commented:
“We are delighted to see a number of our members achieve Gold Standard Accreditation with BDRC Continental’s VenueVerdict. As a consortium which measures quality standards in terms of dedicated facilities, exceptional food, superior staff expertise, and overall event experience, these independent accreditations support our own quality criteria to ensure that customers have the very best experience when using a Conference Centres of Excellence venue.”
“We are delighted to see a number of our members achieve Gold Standard Accreditation with BDRC Continental’s VenueVerdict. As a consortium which measures quality standards in terms of dedicated facilities, exceptional food, superior staff expertise, and overall event experience, these independent accreditations support our own quality criteria to ensure that customers have the very best experience when using a Conference Centres of Excellence venue.”
For more information call 0845 230 1414 or email info@cceonline.co.uk
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