Golden times for EEF Venues

EEF Venues’ three venues have achieved BDRC Continental’s VenueVerdict Gold Standard for the third consecutive quarter this year.

Accreditation is based on approximately 22,500 individual pieces of customer feedback. The lead measure used by VenueVerdict is the Net Promoter Score, derived from the rating given by customers when asked how likely they would be to recommend the venue. Those scoring higher than +70 are awarded the VenueVerdict Gold Standard Accreditation.

David Vaughton, director of venues for EEF Venues, said: “To consistently achieve the highest ranking across the group is a great endorsement of our customer satisfaction levels and the emphasis we place on quality.”