One of imago’s flagship venues has been recognised in the latest BDRC Continental VenueVerdict results.
Holywell Park has achieved BDRC Continental VenueVerdict Gold Standard Accreditation for Q1 2016. The standard is given to properties recording a twelve-month Net Promoter Score of +70 or higher from 40 or more Business Event Host responses in the twelve month period April 2015 to March 2016. Furthermore, each of the four calendar quarters is required to contain at least ten responses.
It is the ninth time in total that the Loughborough venue has achieved the BDRC Continental VenueVerdict Gold Standard Accreditation and demonstrates its commitment to maintaining high standards.
Emma Boynton, head of Sales and Marketing at imago, comments: “Feedback from clients is extremely important to imago. It helps us to build a strategy which allows us to continually improve our customer service. BDRC Continental’s VenueVerdict is based on responses from people who have experienced everything Holywell Park has to offer which makes this type of accreditation even more valuable and we are delighted that it has once again achieved the highest standard.”
imago unifies Loughborough University’s conference and events venues under one brand, providing high quality meeting spaces, venues and accommodation along with excellent sports and leisure facilities. Imago, which is celebrating its 25th anniversary in 2016, manages Burleigh Court, Holywell Park, Loughborough University’s conference and events facilities and The Link Hotel.
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