Conference centre business beats the trends...!

The Conference Centres of Excellence ‘Hotline’ venue finding service managed to defy the recession in 2009 – posting an increase in the value of business that it referred to member venues.

It was a particularly notable achievement because the team wasn’t in operation for the whole of the year. Conference Centres of Excellence only decided to bring its sales operation in house in January of 2009, to
provide a better, more focused service to event organisers. It came into operation in the spring

“The concept of having an in-house team, marketing our venues more aggressively and focusing all its efforts on generating new business within the group, has quickly exceeded our expectations,” says Executive Director Anthony Lishman:“For both our client base and our membership, it is paying real dividends.We also have no doubt that the in house team is providing a better service to organisers: it's well in advance of
the service provided by most other venue-finders.”