Friday 22 November 2013

Leading organisations work in partnership to strengthen Learning and Development provision

Conference Centres of Excellence and the Learning and Performance Institute (LPI) have formed a partnership representing an on-going commitment to raise quality standards within venues dedicated to learning and development.

Following an independent business mapping process carried out on behalf of the LPI, the long-established level of standards demonstrated by Conference Centres of Excellence venues has been endorsed in alignment with the Learning Facilities Accreditation Programme, providing evidence of on-going commitment to best practice and providing highest quality, cost effective facilities and service for the Learning and Development community.

Conference Centres of Excellence has been working with specialist venues in the training, meeting and events industry for 21 years, and its 32 members include many of the country’s best known specialist venues, covering a geographical area extending from the South Coast of England to Scotland.  Before joining venues have to meet stringent criteria in terms of facilities, accommodation and customer care, criteria which is then monitored using independent customer feedback.
Conference Centres of Excellence demands exacting levels of facilities and staffing throughout all areas of its 32 dedicated training and event venues, providing customers with a quality promise to deliver results, and providing a single route to booking nationwide venues, with consistent quality standards.

The Learning and Performance Institute is a global Institute for Learning & Development professionals. Established in 1995 the Institute has grown on an annual basis to become the leading authority on Learning & Development.
Through an unrivalled range of membership, certification, accreditation, events and bespoke consultancy services, the Institute focuses on enhancing and recognising the skills and professional status of individuals and organisations engaged in learning activities, and assessing the quality of learning services.

 “Forming an alliance with the Learning and Performance Institute allows both organisations to benefit from the considerable experience built over time working in the Learning and Development sector. The sharing of information is invaluable to ensure we continue to raise standards in the venue sector” commented Anthony Lishman, Conference Centres of Excellence Executive Director. “This endorsement allows trainers to book Conference Centres of Excellence venues with complete confidence that their needs and expectations will be met and exceeded.”

“In our experience, there are two types of accreditation standards”, said Alan Bellinger Executive Consultant of the LPI. “They are either base level minimum standards that minimise problems, or stretching, aspirational standards that maximise the client experience.  We were delighted to see that the Conference Centres for Excellence standards were of the latter variety.”

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