Conference, training and leisure venue Wyboston Lakes is one of the UK’s ‘100 best companies to work for’, according to the Sunday Times’ latest survey of British businesses. The results for 2014 were announced by the newspaper last weekend (2 March).
The Bedfordshire based venue has over 280 employees. The company has comprehensive processes for listening to and involving its staff at all levels, combined with a range of activities to enhance their motivation and commitment to the business.
“Our business is all about creating exceptionally contented customers, and the best way of achieving that is to make sure that our employees feel they are truly contributing to that objective,” commented Mark Jones, Managing Director of Wyboston Lakes: “We’ve always been very confident about the ways we involve and encourage our people; they must take credit for our success.”
Wyboston Lakes is the only specialist conference and training provider to have a place in the ‘Top 100’ rankings, which covers companies in all sectors. Other organisations to be ranked include Pertemps, BMW UK, Kuoni and Janssen Pharmaceuticals. The Top 100 surveys are divided into three sections: ‘big companies’, ‘midsized companies’ - which includes Wyboston Lakes - and ‘small companies’.
The Sunday Times’ independent ‘Best Companies’ accreditation is regarded as among the UK’s most reliable and thorough processes for assessing the merits of organisations in terms of the way they encourage, motivate and generally engage with their employees. The surveys are carried out by means of questionnaires and interviews seeking responses from staff on a range of issues: at Wyboston Lakes, the survey took place in September last year.
As part of the process, employee feedback is rated according to a Best Companies Index (BCI) score on a scale of 1 to 1000. Michelin-style star ratings are then determined from that score. In the results of this activity announced in February, Wyboston Lakes achieved a two-star rating, which means it is officially termed an ‘outstanding’ employer.
In the survey, 76% of Wyboston Lakes employees said they loved working for the organisation with 72% saying there is a strong sense of family and 77% stating that it is fun coming to work. 74% of employees wrote that they would and do go out of their way to help one another and 77% stated that their roles are good for their personal growth.
Mark Jones concludes: “I believe employee engagement is about building trust, relationships and vigour and so I am delighted that 71% the team said that the business is run and led on sound moral principles.”
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