A group of 12 Directors and Managers from Conference Centres of Excellence and its member venues travelled to The Netherlands on a study tour from 13 – 16th April, visiting four unique conference venues.
The tour is the first time CCE has ventured to Europe for a formal study tour, having traditionally visited UK venues on a number of tours to share in the best practice and quality standards in the meetings and conference industry.
During their visit, the members visited Blooming Hotel (Bergen), Mooirivier (Dalfsen), De Ruwenberg (Sint-Michielsgestel) and Kapellerput (Heeze), all of which are members of ‘Meetings and More’ - an organisation similar to CCE which provides quality standard benchmarking delivering excellence to delegates.
The hosts from each venue spent considerable time with the visiting members discussing the similar challenges and opportunities faced by conference venues, including the changing expectations of the business delegate in today’s market.
“This was a unique opportunity to understand and experience how our European counterparts are delivering excellence to their customers", commented Amanda Stacey, Marketing Manager at Conference Centres of Excellence. "Our members are continually looking for ways to improve the delegate experience and seeing some of the innovation in The Netherlands has provided inspiration on many levels which we are excited to share amongst our peers.”
Conference Centres of Excellence will be sharing the findings of the study tour with their members during a presentation at the annual conference to be held in July.
For more information please contact marketing@cceonline.co.uk.
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