Conference Centres of Excellence member venues continue to exceed customer expectations with a number of venues achieving BDRC Continental’s VenueVerdict Gold Standard Accreditation for Q1.
Conference Centres of Excellence is delighted that so many of our member venues have achieved the top level Gold Standard Accreditation, demonstrating that quality remains at the very core of their businesses and our consortiums desire to promote excellence across our industry.
Over 22,000 individual pieces of feedback were collated to determine the VenueVerdict Q1 results, providing a completely independent assessment of experience. In choosing a venue where customer feedback and in particular the ‘likelihood to recommend’ has been measured in this way, customers can rest assured that they are in safe hands.
Seven Conference Centres of Excellence member venues have achieved the BDRC Continental VenueVerdict Gold Standard Accreditation following ongoing assessment of customer feedback during the year from April 2013 to March 2014.
The Conference Centre of Excellence gold accredited venues are:
• Broadway House, London
• Farncombe Conference Centre, Cotswolds
• Engineers House, Bristol
• Woodland Grange, Warwickshire
• The Manor House, Surrey
• The Møller Centre, Cambridge
• The Beardmore Hotel and Conference Centre, Glasgow
Amanda Stacey, Marketing Manager of Conference Centres of Excellence commented:
“We use a number of quality criteria for our member venues, ensuring that they consistently provide excellent quality standards in terms of dedicated facilities, exceptional food, superior staff expertise, and overall event experience. As part of our quality assurance, BDRC Continental’s VenueVerdict provides independently gathered, genuine feedback from customers and once again we are delighted to have a number of venues achieving the Gold Standard.”
For more information please call us on 0845 230 1414 or email info@cceonline.co.uk
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