The Beardmore Hotel and Conference Centre is celebrating this week after receiving a 2014 Certificate of Excellence from the world’s biggest travel website, TripAdvisor.
The website, which collates information gathered from over 150 million reviews and opinions of consumers around the world, award their Certificate of Excellence to establishments which maintain an overall “bubble rating” of a minimum of four out of five in their most recent reviews. It also takes into account the number of reviews, the tenure of the business and its overall popularity on the site.
Gary Rice, Hotel Manager of the Beardmore Hotel and Conference Centre, commented: “This is an incredible achievement for all of us here at the Beardmore and we could not be happier. Our top priority as a four star hotel and conference centre of excellence is to continually provide an elite level of customer service for all of our guests, conference delegates and organisers.
“To receive an award which is based purely on customer experience is extremely gratifying and we want to thank everyone who took the time to write a review and let people know what they think of our facilities and service. Our team work very hard to find new, exciting and innovative ways to continue to improve our service in the fast moving world of conference and hotel management.”
The TripAdvisor Certificate of Excellence comes just one month after the Beardmore became one of only 29 venues in the UK to receive the prestigious VenueVerdict Gold Standard Accreditation which is also based on positive customer experience and reviews.
For more information please contact us on 0845 230 1414 or email info@cceonline.co.uk
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