EEF Venues has created a new general manager post for its Woodland Grange conference venue in Leamington Spa, Warwickshire, named ‘Business of the Year’ in this year’s Touch FM Pride of Warwick District Awards.
Ian Chaplin joined the AIM gold accredited venue on 30th June, where he is responsible for the overall management and commercial success of the venue, including the achievement of financial and customer service targets.
Prior to his appointment, Ian was operations manager with De Vere Venues at Staverton Park, and before that, operations manager with Principal Hayley Hotels and Conference Venues.
Commenting on his appointment, David Vaughton, director of venues for EEF Venues, said: “This new role is a significant investment in the business and it highlights the importance we place on looking after our clients and our people. Ian’s strong background within the hospitality sector, and particularly, venue management, will ensure that customer service excellence remains a core value while building further on the business growth witnessed this year.”
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