Gold Standard Accreditation demonstrates consistent quality standards for venues

Conference Centres of Excellence is delighted to see member venues once again achieve a number of BDRC Continental’s VenueVerdict accreditations and commendations at the end of Q4 2014, based on a customer’s ‘likelihood to recommend’ using feedback across a number of key areas.

These accreditations, particularly the top level Gold Standard Accreditation, demonstrate the high standards required by the membership group to provide consistently superior standards in service and facilities for all customers.

Just under 21,250 individual pieces of feedback were collated to determine the VenueVerdict results, providing a completely independent assessment of experience. In choosing a venue where customer feedback and in particular the ‘likelihood to recommend’ has been measured in this way, customers can rest assured that they are in safe hands.

Seven Conference Centres of Excellence member venues have achieved the BDRC Continental VenueVerdict Gold Standard Accreditation following ongoing assessment of customer feedback during the year from January to December 2014. 

The Conference Centre of Excellence gold accredited venues are:

• Broadway House (EEF Venues), London

• Engineers House (EEF Venues), Bristol

• Farncombe Conference Centre, Cotswolds

• The Møller Centre, Cambridge

• Nottingham Conference Centre, Nottingham

• The Beardmore Hotel and Conference Centre, Glasgow

• Woodland Grange (EEF Venues), Warwickshire

Highly commended venues also include CCE members:

• Imago @ Burleigh Court, Leicestershire

• Scarman Training & Conference Centre, Warwickshire

• Stirling Court Hotel & Conference Centre, Stirling

• Wyboston Lakes, Bedfordshire

Commended venues include CCE members:

• Ashorne Hill, Warwickshire

• Eynsham Hall, Oxfordshire

Amanda Stacey, Marketing Manager of Conference Centres of Excellence commented: 

“Our members consistently strive to maintain the highest possible quality standards in the meetings, training and events industry, and there’s no better endorsement than that from independently monitored customer feedback. As a consortium which measures quality standards in terms of dedicated facilities, exceptional food, superior staff expertise, and overall event experience, we are delighted at the consistent quality standards our venues achieve year after year and congratulate those members in particular who achieve the gold standard accreditation.”