Monday 21 October 2013

At the Manor House, consistency is everything!

In 2012, The Manor House Conference Centre, Godalming achieved a VenueVerdict Gold Standard Accreditation from BDRC Continental. In 2013, we maintained the same level for the first two quarters and have now followed it up with the Accreditation for the third quarter, which ended in September. 

BDRC Continental collect feedback to measure how likely the Manor House’s meetings customers are to recommend it. Of the nearly 360 hotels and venues nationally who took part in the scheme in the quarter, only 33 got the net promoter score of +70 or more necessary to win the Gold Standard Accreditation. Once again, the Manor House is the only venue to gain the accreditation in Surrey. 

“We're really pleased to have attained the VenueVerdict Gold Standard Accreditation for the third quarter in a row”  says Centre Manager Howard Canning, “the pressure in now on to gain the distinction for the last quarter and for 2013 as a whole. For our meetings customers, the VenueVerdict Gold Accreditation is a tremendous indication that their colleagues and peers are happy to recommend the Manor House’s facilities and services.”


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