We are looking for a Sales Co-ordinator to join our busy central sales team, handling enquiries and researching venues for event bookers, and developing opportunities from existing clients from our offices in Warwickshire.
The ideal candidate will preferably have industry experience, an excellent telephone manner and be able to prioritise their workload whilst working closely as part of a team.
Key duties:
• Handling enquiries received in a professional and businesslike manner, ensuring the accuracy of the information taken.
• Research and match relevant venues ensuring that the profile of the booking fits with the profile of the venue, and follow up in order to meet or exceed target response time to clients.
• Prepare bespoke proposal for clients using SOP’s and follow up to convert business.
• Continued communication with the client and venue leading to confirmation and contract, before handing over to venue.
• Account Management of some clients as determined with the Sales Manager.
• From assigned clients, grow each account annually in line with KPI’s.
• Sales calls to existing and prospective clients from leads, exhibition follow ups and to maintain the integrity of our CRM Database.
• Support the sales and marketing activity in line with the company strategy.
• Record sales data from the various sales channels and report weekly to the Sales Manager.
• Build strong relationships with our members.
• At all times present a professional image representative of the quality standards held by Conference Centres of Excellence.
Experience/ Skills Required:
• An excellent telephone manner and presentation
• A high level of customer service skills including written and verbal communication
• Industry background preferred
• Comfortable working independently and proactively
In return we offer a competitive salary, depending on experience and including a bonus scheme, 20 days holiday, with office hours Monday to Friday.
For further information please contact Katharine Armstrong, Sales Manager
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